Shipping policy
Processing Time All orders are processed within 1–5 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times After processing, please allow 10–20 business days for delivery. Delivery times may vary depending on your location, customs clearance, and carrier delays. Please note that shipments originate internationally, which accounts for the estimated delivery window.
Free Shipping Regions We offer free standard shipping on all orders to the following regions:
- 🇺🇸 United States
- 🇨🇦 Canada
- 🇬🇧 United Kingdom
- 🇪🇺 European Union
- 🇦🇺 Australia
Order Tracking Once your order has shipped, you will receive a tracking number via email. Please allow 2–5 business days for tracking information to update after shipment.
Customs, Duties & Taxes International shipments may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost. We recommend checking with your local customs office for more information.
Lost or Delayed Shipments If your order has not arrived within 25 business days of shipping, please contact us and we will investigate the issue with the carrier.
Contact Us For any shipping-related questions, please reach out to us at dudekmat@gmail.com